Help desk

Ask us anything, in whichever language you prefer

Every question lands in the admin app straight away and the reply comes back to the same place you asked from. Average response under 30 minutes during desk hours.

Telegram support

Send /support in the bot. Fastest route, and it keeps your account context attached.

Open the bot

Email

support@ghostlyai.in — best for payment receipts, refund requests and institutional enquiries.

Write to us

Desk hours

Seven days a week, 9:00 AM to 8:00 PM IST. Messages outside those hours are answered first thing next morning.

Locked out of the app?

You do not need to log in to reach us. Use this form and the ticket goes to the same desk, with your email attached so we can find the account.

Wrong or forgotten password
Payment deducted but access not activated
Broken or expired apply link in an alert
A job that looks fake or asks for money

If an employer or anyone forwarding our alert asks you for a registration fee, do not pay. Report it here and we will remove the posting.

We reply to the address you give above. Nothing here is shared with employers.

Before you write in

Give it two minutes — the webhook usually activates access in seconds. If it is still quiet, send the ticket with the UPI reference number and we will activate it manually.

Report it with /support or the form. Broken links are taken down quickly and the same job is re-posted with a working link where one exists.

Do not pay, and tell us which alert it came from. Official applications either charge the fee on the government portal itself or charge nothing.

Yes. Write to support@ghostlyai.in with your institution name and roughly how many students, and we will set it up.